Salesforce Certified Sales Cloud Consultant CRT-251 Exam Dumps For Preparation

dumps2022-12-05T08:57:01+08:00

Do you know the Salesforce Certified Sales Cloud Consultant credential? It is for candidates who have experience implementing Sales Cloud in a customer-facing role, successfully designing and implementing solutions that are maintainable and scalable. When prepare and study the Salesforce Certified Sales Cloud Consultant credential, you can choose to complete the CRT-251 Certification Preparation for Sales Cloud Consultant exam. The CRT-251 exam dumps could be the reliable study materials online. Salesforce CRT-251 exam dumps that ensure your success in the CRT-251 test on the first attempt. Below are the Salesforce CRT-251 free demo questions.

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1. CORRECT TEXT

Cloud Kicks (CK) frequently works with contractors for marketing focus groups.

These contractors change companies often, and CK wants to retain its company history through Accounts.

What should the consultant recommend?

2. Universal Containers has hired a new employee for the Global Sales Leadership team. The employee is intere in fostering friendly competition between account executives, with emphasis on reinforcing activities that dm sales. Historically, for every four prospect meetings held, one sale was generated.

Which action would help support the sales teams?

Create subscription reports to send daily prospect meetings planned to the Assigned user for those events.

Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities.

Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings.

Create a dashboard that displays the most sales dosed by region using charts to show sale: green and lost opportunities in red.

3. The admin at Universal Containers is attempting to retire a Product, but they are receiving an error because the Product is associated to an Opportunity.

What should the consultant recommend to resolve the issue most efficiently'

Remove the related Product from all Opportunities and Quotes.

Archive the Product or Price Book and each related Price Book entry.

Edit the Product record and uncheck the Active field.

Create a Flow to automatically delete the Product from the Price Book.

4. Universal Containers continues to see substantial growth year-over-year. Outside sales reps think the* territories are too dense to cover adequately. Leadership has decided to modify the existing safes territories and hire additional staff to make the account allocations more manageable. So the states win change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories.

Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected m Sales Cloud.

How should the consultant show sales operations what the data will look like after the change?

Use Tableau to geocode account addresses and display on a territory map.

Install the Territory Management Reporting Pack from the AppExchange.

Run the updated assignment rules in Planning State and view the accounts on the territory detail page.

Use Data Loader to export the accounts and make updates in Google Sheets.

5. The project is almost finished, and now it’s time to test the changes and updates that have been made before go-five. Cloud Kicks does not have a Partial or Full Sandbox.

How should the consultant recommend testing be conducted?

Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases.

Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases.

Create a new Developer Edition org, populate it with data, and ask volunteers to test it with use cases.

Create a new Sandbox and ask volunteers to test it with use cases.

6. Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club.

Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use Opportunities to track and report on these subscription deals.

What should a consultant recommend to meet this requirement?

Enable schedules on the Product object.

7. The VP of sales at Good Kicks wants to know the percentage of opportunities in a certain stage that were eventually closed won.

Which two steps should a consultant take to create a solution? Choose 2 answers

Enable Feed Tracking.

Create a roll-up summary formula.

Update a custom field using automation.

Create a report and dashboard.

8. Cloud Kicks want to track different details for trade shows and customer webinars.

Which capability enables the use of custom fields, contextual validation rules, and varied layouts?

Parent Campaigns

Custom Picklist

Campaign Hierarchies

Record Types

9. Cloud Kicks (CK) wants to migrate a data file containing 8,000 leads from a legacy system into Salesforce. Many of the lead owners have left the company, so CK wants to populate the Lead Owner field for these records using the active assignment rule.

Which two tools should a consultant recommend to meet the requirement? Choose 2 answers

Data Import Wizard

Data Loader

10. Cloud Kicks has a private sharing model on Accounts. Account executives need to ensure that specific users can qualify marketing Opportunities on their Accounts. There can be different users for a given Opportunity. Sales management needs to report on which users are assigned to Opportunities.

What should the consultant recommend to the account executives?

Add specific users as Opportunity team members with a role that grants Read/Write Access.

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11. Universal Containers' sales operations team needs to provide visibility on sales pipeline changes on a monthly basis.

How should the consultant meet this requirement?

Create an Opportunity History report for open pipeline Opportunities in a given date range.

Create a custom pipeline date range field and display it on the Forecasting tab.

Create a sales pipeline dashboard that includes filters for Opportunity date ranges.

Create training an how to use date filters on reports to compare pipeline for different date ranges.

12. Cloud Kicks has a requirement to measure end user adoption and data quality in Salesforce.

Which solution should the consultant recommend?

Einstein Conversation Insight-;

tableau custom dashboard

Adoption and Data Quality Dashboards Pack

Salesforce Surveys

13. Cloud Kicks has purchased a list of leads and wants sales reps to contact and measure the return on investment (ROI) of the purchased list.

Which solution should the consultant recommend?

Create a Campaign, import the list as Leads, and add them to the Campaign.

Import the list as new Leads and update the Lead Source to “Purchased Lead.

Create a new custom object to import purchased Leads,

Import the list as new Leads using the Data Import Wizard.

14. The Cloud Kicks team has made a correction in a sandbox environment that needs to be deployed to production as soon as possible. The sandbox and production environments are on two different versions of Salesforce. The fix requires functionality in the sandbox version.

Which action should the consultant recommend?

Deploy from version control before the Salesforce Platform upgrade window.

Deploy changes from the sandbox to production this weekend.

Deploy the changes from the sandbox to production once both environments are on the same version.

Deploy the changes from me sandbox to production concurrently with the Salesforce Platform upgrade.

15. Cloud Kicks needs to set sales quotas for all sales reps.

Which three solutions should the consultant consider? Choose 3 answers

Use the Data Import Wizard.

Enable Forecast Quotas from Setup.

Use the AP

Assign Quota values by profile.

Use Data Loader.

16. Northern Trails Outfitters (NTO) is ready to start the next phase of its Salesforce implementation. A consultant recommends using Universal Process Notation (UPN) to document the business process maps NTO will use as its guide.

As NTO maps out its processes, which two key principals of UPN should the team keep in mind? Choose 2 answers

Attach supporting information at the detail level.

Use symbols of different colors, arrows, and swim lanes for clarity.

Limit the number of activity boxes on the screen to 8 to 10.

Keep version control and change history at the diagram level.

17. CORRECT TEXT

Cloud Kicks (CK) acquired a company. The VP of technology wants to migrate all the sales data into CK’s Salesforce instance.

Which data migration sequence should the consultant recommend for the objects?

18. Cloud Kicks' (CK) high-value opportunities are delayed in the approval process because sales managers' approval requests go unnoticed for various reasons. CK wants to streamline the approval process and give sales managers more ways to approve opportunities in a timely manner.

Which two strategies should the consultant recommend to improve the approval process? Choose 2 answers

Enable approvals by email for the approval process for high-value opportunities.

Allow managers to approve or reject requests via the Approval Requests tab.

Build an automation to approve high-value opportunities.

Create a dashboard of pending approvals and add it to the Chatter feed.

19. Cloud Kicks uses .pdf documents in Sales Cloud to help the sales team learn about new products.

Which feature should a consultant recommend to store these documents?

Files sync

Salesforce Files

Document lists

Salesforce Knowledge

20. A consultant has successfully deployed Sales Cloud at Cloud Kicks.

What is the final step in completing an engagement?

Measure adoption

Perform testing

Deploy solution

Hand over documentation

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21. Cloud Kicks (OC) sells Formal and Athletic footwear hoes. CK is using Product Families on Products to associate each product to its corresponding line. CK currently forecasts an Expected Revenue amount that combines all products together.

A consultant is assessing how CK can divide its forecasts by footwear line.

Which solution should the consultant recommend to improve CK's forecasts?

Configure a new Forecast Type on Opportunity Product grouped by Product Family.

Configure a new Forecast Type on Opportunity grouped by Product Family.

Use Flow to populate custom Formal and Athletic currency totals, then forecast by these Fields.

Make separate stages and sales processes for each Product Family.

22. The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi-factor authentication.

What should a consultant recommend analysing adoption?

Review the Setup Audit Trail.

Create a report for the Login History object.

Run the Salesforce Optimizer.

Open the Lightning Usage App.

23. Universal Containers (UC) has established Sales Ops teams. As part of the sales process, Tasks are used to track all customer interactions. UC wants any available Sales Ops team member to handle these Tasks as soon as possible.

Which Salesforce functionality should the consultant recommend to meet the requirement?

Create Opportunity Teams to manage Tasks.

Leave the Task's Assigned To held bank

Use workflows to create a Task for each team member.

Assign Tasks to a queue to share work efficiently.

24. Cloud Kicks wants to know how many closed won Opportunities a Campaign has generated over the last 30 days.

Which two steps should the consultant take to meet this requirement using standard functionality? Choose 2 answers

Add child Campaigns of the primary Campaign source automatically.

Add criteria to the auto-association settings to limit the matches to the past 30 days.

Define rules for Campaigns to add Opportunities and then lock after 30 days.

Ask the admin to enable Customizable Campaign Influence.

25. Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any Account but restrict editing to only reps who are responsible for those specific Accounts.

Which two steps should a consultant recommend allowing reps to continue to collaborate while eliminating incorrect edits? Choose 2 answers

Change Account organization-wide defaults to Private.

Change Account organization-wide defaults to Public/Read-Only.

Create an Account sharing rule to grant Read/Write access to all Accounts

Enable Account Teams to allow opines to grant Read/Write access.

26. Universal Containers is creating a new program to allow customers to pay for large orders over the course of 1 to 3 years in monthly instalments beginning in the month the products are sold. The admin needs to configure Sales Cloud to accommodate the new pricing terms and to help the finance department forecast easily.

What should the consultant recommend meeting the requirement?

Use Revenue Schedules to capture instalment payment plan details for each Product.

Create a Process Builder to create an Order for each instalment payment.

Add a custom field to the Quotes object to capture the number of instalments.

Set the default quantities to 12, 24, and 36 in a new Price Book for instalment sales.

27. Northern Trail Outfitters finished implementing Sales Cloud for a mid market sales team.

Sales management wants to track data trends and adoption.

What should the consultant recommend to measure core Sales Cloud record data?

Adoption Dashboards Pack

User Login Report

System Overview Page

Salesforce Optimizer

28. A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local Accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all Accounts in the hierarchy when viewing 2 Parent Account.

Which recommendation meets this requirement?

Configure an after-save flow to update a custom field on the parent Account with the total value of opportunities from the child Accounts.

Create a Roll-Up Summary field on the parent Account with the total value of won Opportunities from the child Accounts

Create a workflow rule to update the custom field on the parent Account with the total value of won Opportunities from the child Accounts

Use the View Account Hierarchy option and include a custom Roll-Up Summary field with the total value of won Opportunities in the displayed columns.

29. Cloud Kicks has 300,000 account records and 16 million invoices In a custom object with a master-detail relationship to the Account. Each account record takes a long time to display due to the rendering time of the invoice related list.

What should the consultant do to solve this issue?

Enable Collapsible Sections for the Invoice related list

Move the invoice related list to a separate tab on the Lightning page.

Convert the Invoice object into a lookup relationship.

Enable indexing on all visible fields on the invoice related list.

30. Sales reps at Cloud Kicks are responsible for creating leads manually and entering relevant details. The marketing department has noticed that some leads are missing important information.

What are two functionalities the consultant should apply to ensure that key fields are populated? Choose 2 answers

An assignment rules

A flow

A required field

A validation rules

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31. A sales rep notices they can edit some opportunities associated with accounts they own, but is unable to edit other opportunities, although these are associated with accounts they own.

Which three reasons could explain the sales rep’s experience? Choose 3 answers

Sharing Rules for opportunities are set to Manager Groups.

Opportunity visibility allows View access to opportunities owned by others and associated with accounts they own.

The organization-wide defaults for opportunities are set to Private.

All provisioned Opportunity object permissions enable Read access with all accounts the sales rep.

Some opportunities associated with the sales rep's account are owned by other users.

32. Cloud Kicks needs to associate some Contacts with many Accounts.

Which solution should a consultant recommend meeting this requirement?

Use the Contact roles related list on Accounts.

Add a custom Account lookup field on the Contact.

Use the Contact to Multiple Accounts feature.

Add Contact to the partners related list on other Accounts.

33. During the Discovery phase of a project, which three steps should a consultant complete to prepare for a successful engagement? Choose 3 answers

Create implementation plan.

Establish project goals.

Define sales processes.

Define success metrics.

Set project milestones.

34. Sometimes, sales reps need to create contacts without accounts based on business processes.

What should the consultant take into consideration about these contacts?

Contacts without accounts need to be shared through sharing rules

Contacts without accounts are shared through the Role Hierarchy.

Contacts without accounts are private and only the owner and admin can view them.

Contacts without accounts need to be manually shared.

35. The enterprise architect for cloud Kicks wants to understand how objects in sales cloud are connected to one another.

Which two approaches should a consultant use to help the architect? Choose 2 answers

Explain the types of object relationships in Salesforce.

Use Schema Builder to show a visual of related objects

36. Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points.

Which three approaches should a consultant use to learn about and empathize with the customer? Choose 3 answers

Embodying

Shadowing

Interviewing

Role Playing

Leading Workshops

37. Cloud Kicks (CK) wants to migrate data from its existing enterprise resource planning (ERP) system to CK wants to organize its data using the unique ID that is a number type in the ERP.

What should the consultant recommend to meet the requirement?

Map the ERP unique ID to a custom external ID unique number field.

Create a text field and insert the ERP unique I

Use the ERP unique ID as the Salesforce I

Create an external ID unique number field in the ERP labeled ERP unique I

38. Cloud Kicks has just deployed an of its configurations. The admin wants to build a separate process but uses most of the objects that were deployed.

What is the best practice a consultant should recommend to the admin?

Build m a test release environment and test changes in Production.

Build in a Developer Sandbox and test changes in Production.

Build in a Developer Sandbox and test changes in a test release environment.

Build m a test release environment and test changes in a test release environment.

39. Cloud Kicks (CK) has just started selling its products internationally. Management wants Salesforce Opportunities and forecasting to reflect the respective currency of CK's prospects which include the U.S. dollar, euro, British pound, and Japanese yen.

In which two ways will this impact the existing CK price book? Choose 2 answers

Each user can select their personal currency.

Opportunities to multinationals can induce more than one currency.

Each currency requires its own custom price book

Every currency price needs to be added to all of the products in the standard price book.

40. Cloud Kicks has organization-wide defaults set to Private for Account.

With the rollout of Opportunity Teams, what should a consultant consider?

The Opportunity will be implicitly Write for the team,

Opportunity should be set to Public Read/Write first.

Account should be set to Public Read first.

The Opportunity's Account will be implicitly Read for the team.

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41. The sales team at Cloud kicks Cloud has roughly 100 members. The sales director has requested that newly created reports be shared with the sales team.

How should the consultant efficiently share these reports?

Create a report folder, add members in a specific profile, and share the Report folder.

Create a report folder, add members in a specific Role, and share the Report folder.

Create a report folder, add members to a Private Group, and share the Report folder.

Create a report folder, add members in a specific Queue, and share the Report folder.

42. Cloud Kicks uses Salesforce in Lightning Experience to manage business Accounts and Person Accounts. The sales director wants to associate Person Accounts to business Accounts and/or Contacts.

Which Salesforce feature should the consultant recommend to meet these requirements?

Use a junction object between Accounts and Contacts.

Use the Contacts to Multiple Accounts feature.

Create a custom lookup from Accounts to Contacts.

Create a reverse lookup from Contacts to Accounts.

43. Cloud Kicks has configured Account Teams and is ready to go live in Production.

How should the consultant migrate Account Team configuration to Production?

Push with Workbench.

import with Data Loader.

Create manually.

Deploy with Change Sets.

44. Cloud Kicks wants to enable representatives to view the individual team member's split percentage, where the split percentage is less than 100% of the revenue amount.

Which attribution method should the consultant recommend?

Opportunity Percent field

Opportunity Overlay Split

Opportunity Currency field

Opportunity Revenue Split

45. Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data.

What are two justifications for using third-party data enrichment tools? Choose 2 answers

To survey customers to update their data

To enhance prospect data signaling intent to purchase

To find new prospects who match the selling segment

To create customer segments with personas and scoring

46. Universal Containers is working to expand its residential business in the U.S. Sales reps are being asked to canvas neighborhoods m their areas, leveraging new door-to-door campaign material to secure new customers. Internal studies have shown the most valuable residential customers typically have a household income range between $50,000 and $70,000.

Which solution should the consultant recommend to help sales reps determine the best neighborhoods to canvas?

Salesforce Maps using the Demographic Context data source to display income ranges for regions within their territories

API integration with Salesforce Maps to plot existing customers on territory maps

A Salesforce Maps component plotting non-customers in residential neighborhoods

Salesforce Maps with ESR1 integration to display high density neighborhoods

47. Cloud Kicks (CK) recently finished a redeployment of is Lightning pages. CK users report that Lightning pages are loading slowly CK management wants to consider the impact this has on adoption.

Which two toots should the consultant recommend that CK use to evaluate lightning pages? Choose 2 answers

Guidance for App Butter

Lightning usage App

Performance Analysis for App Builder

Real-Time Event Monitoring

48. Northern Trail Outfitters (NTO) has completed its annual planning and wants to update the territory assignments for all sales reps in its enterprise. NTO understands this can impact the current year closing due by the end of the quarter. The IT team is also planning a release of the new incentive management package that will be used by sales reps.

Which two considerations should the consultant consider when deciding on the timing of the release? Choose 2 answers

Testing changes to Territory Management and the incentive management package should be completed in a Full Sandbox before releasing to Production.

Changes to Territory Management need to be made in Production directly and can be completed without impacting users.

Installing a new incentive management package along with Territory Management changes may add high risk to the deployment.

Combining the Territory Management changes, and the incentive management package allows for mi faster ramp-up time for users.

49. To properly plan for company growth, Cloud Kicks needs to forecast monthly revenue projections from the sales of its annual subscription service.

What should the consultant configure to meet this requirement?

Opportunity products with monthly product Schedules

Opportunity products with formula fields for each month's value

Opportunity dashboard showing opportunities closed each month

Opportunity dashboard showing products sold each month

50. Northern Trail Outfitter has created a Complaints custom object related to Accounts. Due to the sensitive nature of these records, the object’s visibility has been set to Private. A dedicated subnet of support users who will work on these items has been added to a Complaints Specialist public group. Only users within the Complaints Specialist public group should be able to view and edit any Compliant record.

Which two options should a consultant recommend to meet the requirements? Choose 2 answers

Use Apex managed sharing to grant record access to users In the Complaints Specialist public group and restrict manager visibility.

Uncheck the Grant Access Using Hierarchies checkbox in Sharing Settings for the Complaints object.

Create a catena-based sharing rule that grants Read/Write access to the Complaints Specialist public group.

Set the Complaint object's default visibility to allow only the users in the Complaints Specialist group to access the records.

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51. Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users. The pilot users are unable to view the Lead Score field on me Lead record page.

Which two steps should the consultant take to fix this issue? Choose 2 answers

Add the Lead Score field to the Lead List View.

Add the Lead Score field to the Lead Page layout.

Assign the Einstein Lead Scoring permission set.

Assign the Sales Cloud Einstein permission set.

52. Cloud Kicks (CK) plans to implement Advanced Currency Management for its Salesforce implementation. CK has Roll-up Summary fields on the Account and Opportunity.

What should CK consider when enabling Advanced Currency Management in its Salesforce org?

Dated exchange rates are used in Opportunity forecasting or currency fields in other types of reports.

Opportunity Roll-up Summary fields will update from the Opportunity Line Item object.

Account Roll-up Summary fields will update from the Opportunity object.

Account cross-object formulas always use the dynamic conversion rate for currency conversion.

53. Cloud Kicks (CK) uses Collaborative Forecasts and has a custom currency field, Discount, on Opportunity that allows sales reps to record when they give a discount on an opportunity. CK just added a new business unit to Salesforce. Managers in the new business unit report that their forecasts are accurate but they are unable to see the discount amount in the Opportunity list in Collaborative Forecasting.

What should a consultant do to resolve the issue?

Add a new discount field for the new business unit.

Check the field level security for the managers' profile.

Add the Discount field to the Sales Path for the managers.

Use a validation rule to ensure that a discount is entered.

54. Sales reps want to review pricing on historical contracts when working on new opportunities at Cloud Kicks. Contracts are created from the Account page. Sales reps need to view all contracts for the Account on the Opportunity record.

What should a consultant Implement to meet the requirement?

Build a custom Opportunity lookup field to Contracts with an Account dependency filter and make it editable.

Add the Contracts related list to each of the Opportunity page layouts used In the sales record types.

use the Related List - Single component to display the Account's Contracts on the Opportunity Lightning page.

Create an object-specific action to create a Contract record from the Opportunity page layouts used by sales.

55. The consultant at Cloud Kicks has noticed that sales data is quickly outdated and wants to keep Account data current.

What should the consultant recommend to maintain current Account information?

Build a weekly data update from in-house systems to refresh data in Salesforce.

Email the contacts and leads to obtain their current information.

Enable Automated Account Fields in Setup.

Use third-party data to update and add records to Salesforce.

56. Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK wants to improve the rate of user adoption,

What should the consultant recommend?

Add an Approvals process to the Opportunity object to enforce data standards.

Conduct a requirements workshop to gather user stories.

Create a report to track the login rate over the last 7 days.

Create a Slack channel to gather and discuss feedback from users.

57. During the last requirements meeting. Cloud Kicks team members said they will be taking the next week off to attend a conference.

What should a consultant do in response to this news?

Ask the client to sign off on requirements and start the build.

Update the solution design while the team is out of the office.

Set up two requirements workshops for the following week.

Update the project plan and communicate it to stakeholders.

58. Cloud Kicks is in the process of implementing Salesforce for its sales teams. Senior management has concerns about adoption.

What should a consultant recommend to encourage adoption?

Establish goals and key metrics.

Give users access to a Sandbox environment.

Define the sales process.

Plan a first release with minimum features

59. Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories.

Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud.

How should the consultant show sales operations what the data will look like after the change?

Use Tableau to geocode account addresses and display on a territory map.

Install the Territory Management Reporting Pack from the AppExchange.

Run the updated assignment rules in planning State and view the accounts on the territory detail page.

Use Data Loader to export the accounts and make updates in Google Sheets.

60. Cloud Kicks (CK) has a private Opportunity sharing model and leverages Opportunity teams to extend sharing. Occasionally, a team member's access needs to be removed due to changes in sales structure.

How can CK revoke Opportunity team access on an ad-hoc basis?

REVISE

Remove the user's Opportunity team member.

Remove the Opportunity team related list from page layouts.

Salesforce Certified Sales Cloud Consultant CRT-251 Exam Dumps For Preparation

Salesforce Certified Sales Cloud Consultant CRT-251 Exam Dumps For Preparation

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