78202T Avaya IP Office Platform Support Online Test Dumps

dumps2025-04-12T09:41:15+08:00

Decide to earn Avaya IP Office Platform Technical Associate Support (ASTA-3000) certification? You need to take and pass 78202T exam. There are 30 questions in real Avaya ASTA 78202T exam, and you have 45 minutes to answer all the questions. The minimum passing score for 78202T exam is 70% (21 of 30 correct). We have cracked the latest Avaya IP Office Platform Support Online Test 78202T exam dumps, which are your best choice to pass the test. Free Avaya IP Office Platform Support Online Test 78202T exam dumps are available below.

Page 1 of 6

1. Which two applications are supported by the Unified Communication Module (UCM) without the need for an external server? (Select two.)

Avaya Call Management System

Avaya Aura® Messaging

one-X® Portal

Embedded Voicemail Pro

Avaya Aura® Conferencing

2. What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)

PRI trunks

Advanced Edition

IP Routes

VCM channels

323

3. Which feature of IP Office is necessary to trigger screen pops, where the caller ID prompts the computer to display a record associated with that number?

Voicemail Pro

Avaya Aura® Application Enablement Services

TAPILink Pro

UMS

4. If a 4-port expansion card is added to the IP Office 500 V2, what is the maximum number of expansion units that the IP Office can support?

5. A remote worker using Avaya Windows Communicator visits the office headquarters where IP Office and one-X® Portal are located.

Which two technologies can enable the worker to re-register locally? (Select two.)

Session Border Controller

Wi-Fi calling

Split-brain DNS

Port Address Translation (PAT)

Extensible Messaging and Presence Protocol (XMPP)

6. An IP Office 500 V2 has two SD card slots, and the first slot contains the System SD card with a unique

feature key number.

What is the primary purpose of the unique feature key number?

To enable firmware upgrades

To validate the license

To select the type of voicemail (Embedded or Voicemail Pro)

To store the correct version binary files

7. A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch.

How many licenses are required to allow this setup to work?

8. Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office.

What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?

Set DDI/DID to their Login code

Assign DDI/DID numbers to their extensions

Assign DDI/DID to the short code feature "Voicemail Collect"

Assign DDI/DID to a voicemail module "Recording"

9. What is the additional security measure required for upgrading the IP Office 500 V2 using the Upgrade Wizard?

Biometric authentication

Firewall authentication

Two-factor authentication

Captcha authentication

10. What is the default incoming call route for data calls on the IP Office, and which feature does it access by default?

Hunt group "Data" and Voicemail

RAS access "Dialin" and Voicemail

Extension "Modern" and Auto-attendant

Hunt group "Main" and Auto-attendant

Page 2 of 6

11. A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site.

Which application would be the most appropriate for these users, given their needs?

Avaya Equinox

Avaya Communicator

Mobile Twinning

one-X Mobile Preferred

12. Which application is recommended for monitoring and displaying available resources on an IP500 V2

system in real-time?

IP Office Monitor

System Status Application

DbgView

IP Office Manager

13. What is the potential problem that can be mitigated by implementing a properly configured multi-site SCN solution?

Overlapping dial plans

Oversubscribed VMPro ports

Blocked ACD routes

Compromised call encryption

14. Which two requirements are necessary for a Small Community Network (SCN) with Distributed Voicemail? (Select two.)

Installation of IIS on all Voicemail Pro servers

Support for Port 80

Local Host file

Preferred Edition Licenses on all IP Office systems

SMTP communication unblocked between Voicemail servers

15. Which mode should be selected in Manager to create and modify all aspects of an IP Office system?

Basic Edition

Simplified View

Installation Mode

Configuration Mode

16. A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP Office 500 V2 system.

What is the maximum number of voicemail ports supported on the Voicemail Pro in this scenario?

17. Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?

/backup

/primary

/dynamic

/lvmail

/temp

18. When installing IP Office Server Edition, which application needs to be installed on a separate server or hard drive partition?

Web Services

Voicemail Pro

Avaya Contact Recorder

one-X® Portal

Call Detail Records

19. Which three statements are requirements for installing IP Office Server Edition on an Avaya-supplied server? (Select three.)

The browser must have Java enabled.

The password must be edited and customer network settings configured.

The Ignition process must be set to Server mode.

It must be installed from the USB that comes with the server or the install image on the DV

The Initial Configuration Utility must be used to set up detailed Midmarket Server operation.

20. What must be checked before connecting an IP Office to a one-X® Portal server?

Time Profiles

Hunt Group Settings

User Rights

Security Settings

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21. Upon successful installation of IP Office Server Edition, which application is used to install the necessary licenses for the system?

Avaya Aura® System Manager

IP Office System Monitor

IP Office Configuration Tool

IP Office Manager

22. Which three licenses are replaced by Server Edition? (Choose three.)

Avaya IP Office Voice Networking

Avaya IP Office Receptionist

Avaya IP Office Advanced Edition

Avaya IP Office Power User

Avaya IP Office Mobile Worker

23. Which two applications can invoke Secure Digital (SD) card commands?

IP Office Manager

Avaya Aura® System Manager

IP Office Web Manager

IP Office System Monitor

Avaya Control Manager

24. What is the reason for starting the expansion modules before powering up the control unit, as recommended by Avaya?

It is simpler to start with the expansion unit at the top and then work your way down.

All expansion units must be powered for the control unit to detect them.

The control unit may not always detect the expansion units if powered up last.

The expansion units require more time to power up than the control unit.

25. Which two applications can be used to configure Users, Hunt Groups, and Incoming Call Routes with the most advanced settings? (Choose two.)

Manager

Web Manager Admin

Web Manager

WebLM

26. Which statement about the Linux OS for IP Office is true?

IP Office system configurations can be completed using either the Linux command line or a GUI interface.

The Linux OS is an optional component that can be installed after IP Office Server Edition installation.

The IP Office for Linux software is only available as a custom order from Avaya and cannot be downloaded.

The base operating system installed is CentO

27. Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

IP Office Server Edition can support up to 2000 users without additional hardware.

IP Office Server Edition requires an IP Office 500 V2 control unit to support SIP trunks.

IP Office Server Edition can be deployed as a standalone primary server or as a primary/secondary pair.

IP Office Server Edition is a hardware-based solution.

IP Office Server Edition cannot be upgraded to the Select version.

28. Which two are required for IP Office to support a SIP IP hard telephone with the most advanced features? (Choose two.)

user profiles set to Virtual

Advanced System license

endpoint license

user profile set to Teleworker

user and SIP extension in IP Office

29. On an IP 500 control unit that has 12 DS30 modules configured, what is the maximum number of ISDN/PRI trunks that can be configured?

30. Upon plugging in a new IP500 V2 device, the dashboard displays two ports in one of the modules to be green, even though no telephones are connected.

What could be the reason behind it?

The chassis contains a Combo Card.

The operating system is operational, and an administrator is configuring the system.

The device has passed self-test and is powered on.

Both LAN1 and LAN2 connections are disconnected.

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31. In a new deployment of Avaya Communicator, a user can make calls, but the Presence and Instant Messaging features are not functioning.

Which of the following is the reason for the user's inability to use these features?

The user's profile has not been correctly configured.

The new codecs are not supported by the system.

The user is not set up as an agent in the system.

The IP Office is configured with the Essential Edition only.

32. A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system.

What should you do to determine the cause of the delay?

Utilize SSA (System Status Application).

Analyze VoIP settings of IP telephones.

Use Wireshark packet analyzer.

Debug view.

Enable monitoring of RTCP (Real-Time Transport Control Protocol).

33. Fax machines with modems may encounter difficulties with VoIP.

Which of the following protocols can be employed to mitigate this issue?

Transport Layer Security (TLS)

Extensible Authentication Protocol (EAP)

38 Fax Relay

Internet Protocol Security (IPsec)

34. When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)

Development Tracing and Resource View

Resource View and Selective View

Continuous Log and Snapshot Only

Snapshot Only and Development Tracing

Continuous Log and Development Tracing

35. What is the approach for updating the voice prompts on the Embedded Voicemail?

Using the Embedded File Management option in the Manager Application

Leveraging the External File Management feature in the System Status Application

Utilizing the Voice Wizard capability in the Manager Application

Adopting the Embedded Monitoring Management tool

36. Which application is utilized for upgrading IP Office Server Edition?

Manager Application

Web Manager

System Status Application

Linux Command Line Interface

37. Avaya IP Phones to IP Office QoS monitoring can be performed by the IP Office.

What are the two actions required to view QoS outcomes? (Choose two.)

Choose "Enable Metric" on the Line form.

Check "Enable RTCP Monitoring".

Use DebugView to analyze latency, jitter, and delay.

Trace lines or extensions in SS

Allow force authentication on IP telephones.

38. System Alarms can be viewed in two applications, but only one of them can generate alarm notification via email.

Which application can send an email notification for an alarm?

Manager Application

Monitor Application

System Status Application

Web Manager Application

39. When ISDN/PRI calls are being disconnected, what tool should be utilized to troubleshoot the issue?

SSA Snapshot

Debug View with default filters

Debug Manager on DTE port

System Monitor with enabled ISDN L3 filter options.

40. Which of the following is used to transmit alarm notifications to you?

System Monitor

TFTP

Simple Mail Transfer Protocol (SMTP)

SSA

Page 5 of 6

41. Refer to the exhibit.

Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through.

Given the exhibit, which configuration setting is responsible for the problem?

The system is misconfigured to ignore refresh messages.

Caller ID is not passed by some carriers.

Calls are being referred incorrectly.

The timer should be set to 2 minutes.

42. A customer reports that after they rebooted the IP Office, some users are not receiving calls as they did before.

Which two tools can you use to identify the last system changes made?

Web-Manager

Monitor

Manager

System Status Application

43. What displays the progress of a software upgrade on an expansion system?

Web Manager Dashboard

System Tab

System Monitor Program

IP Office Manager on the expansion system

44. A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed.

What could be the reason for this issue?

The Unit/Broadcast address is set to 255.255.255.255.

No SCN users are available.

The remote sites are undergoing a reboot.

Your login credentials are incorrect.

45. A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN.

Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.

Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.

Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.

Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.

Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.

46. What is the purpose of the "SMTP Authentication" setting in the email configuration of Avaya IP Office?

It disables email communication between IP Office and the SMTP server.

It enables email communication between IP Office and the SMTP server without requiring login credentials.

It encrypts email communication between IP Office and the SMTP server using SSL/TL

It requires login credentials to be entered for email communication between IP Office and the SMTP server.

47. Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

System Status Application (SSA)

WebLM License Manager

Avaya IP Office Manager

Avaya Diagnostic Server (ADS)

48. When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?

The current time and date of the IP Office system.

The software version and patch level of the IP Office system.

The CPU and memory utilization of the IP Office system.

The number of active calls and the call status on the IP Office system.

49. Time profiles can be used to automate a customer's out-of-hours setting, and it is also possible to override these profiles manually to either deactivate or activate them.

What additional steps are required to allow customers to control the time profile using their phones?

Create a new hunt group with the time profile settings and assign the customer's extensions to it.

Create a new directory number with the time profile settings and assign it to the customer's phones.

Create a new user right group with the time profile settings and assign it to the customer's user accounts.

Create a new short code with the time profile settings and assign it to the customer's phones.

50. Providers are components of one-X® Portal, each of which performs a specific role.

What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?

It provides directory information from the IP Office systems to one-X® Portal.

It handles the browser connections between users and the one-X® Portal server.

It handles telephony communications to and from the IP Office systems assigned to it.

It provides access to the voicemail server for features such as message playback via the browser.

Page 6 of 6

51. To grant a user access to the System Status Application (SSA) tool for system monitoring and troubleshooting, which security group must the user be a member of?

Admin System group

Maintenance Administrator group

Installation group

Administration group

52. You are trying to assign a user as a Power User in the User Form of Manager, but the option is not available in the profile drop-down menu.

What is the most likely reason for this?

The feature has not been enabled in the IP Office system's licensing.

The user does not have the necessary User Right assigned to them.

The IP Office system is running an incompatible software version.

The user's extension has not been configured correctly.

53. A customer is using Voicemail Pro and would like to configure voicemails to be sent to email.

However, they would like to use the most secure method possible.

Which two methods can the technician suggest for sending voicemails via email? (Choose two.)

Outlook

MAPI

SNMP

SMTP with STARTTLS encryption

TAPI

54. A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.

Where in the IP Office Manager can the technician configure these logins?

IP Office Manager Security Settings

IP Office Manager Network Configuration

IP Office Softphone Application

IP Office System Monitor Application

55. A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.

What application changes will they need to make during the upgrade?

Only CCR as it is not supported in 9.0 or higher.

Only one-X Portal as it is supported in 9.0 or higher.

All applications, as 9.1 does not support any of them.

All applications can be upgraded to 9.0 or higher without changes.

56. A customer using Voicemail Pro wants to retrieve information left by the caller through a web interface.

Which Voicemail Pro feature can the technician suggest?

Voicemail Collect

Campaign

Looped Announcement

Avaya Contact Recorder

Auto Attendant

57. You have changed the default port numbers for UDP, TCP, and TLS in the IP Office to support a SIP Remote worker.

Which two other items need to be reconfigured to ensure secure connectivity? (Choose two.)

SIP trunk settings

Session border controller settings

User access levels

Network architecture design

Client device drivers

78202T Avaya IP Office Platform Support Online Test Dumps

78202T Avaya IP Office Platform Support Online Test Dumps

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