Jira Cloud Administrator ACP-120 Exam Practice Questions

1. Your Jira cloud instance has hundreds of projects which are used only by the development team at your organization.

All projects share a single permission scheme New business requirements state:

● Customer support staff at your organization need to view all issues in all projects

● They also need to share filters with other users

● They should not be granted too much access

Identify the appropriate way to configure customer support staff in Jira (Choose one)

2. You set up an incoming mail server and a mail handler to Create a new issue or add a comment to an existing issue

Which three additional options can you set with the mail configuration

3. Gary complains that he is not getting any notifications when issues are updated.

According to the notification helper, he should receive notifications for all issues he is watching. His coworkers confirm they receive those notifications and they regularly update issues that he is watching.

Which update to Gary’s personal settings must have occurred (Choose one)

4. You created a new project and need to configure notifications.

Managers should be notified when

● Someone mentions them while adding or editing a comment

● The issue assignee or reporter is changed

● Issue links are added or deleted

You assume that users have not turned off any notifications through their Personal settings Identify the two notification events to which managers should definitely be added (Choose two)

5. The Legal team has the following requirements

● Notify a list of individuals when issues are set to Pending status

● Allow project administrators to manage that list on an ongoing basis

Which combination of two configuration elements will meet these requirements (Choose two)

6. Which configurations do NOT have any impact on user notifications? (Choose one)

7. Henry was recently assigned multiple issues in a classic software project. He has not received any email notifications about the assignment of these issues but he received notifications about other changes to issues from this and other projects.

Identify two possible reasons (Choose two)

8. Alana has set up a new incoming mail handler to create issues or add a comment to an existing issue.

All new issues should be unassigned to triage them individually. You have not set up any components.

Sometimes issues are being randomly assigned to various users upon creation.

Which configuration can cause the observed behavior? (Choose one)

9. Carlos describes his problem in the classic HR project

● He cannot attach files to issues of Request issue type when they are in the Approved status

● He can attach files to issues of Request issue type in any other status

● He can attach files to every other issue issue type in every status

He asks for your help in determining the root cause Select the root cause (Choose one)

10. You are a site administrator.

You have created an account fo rAshley

You need to log in as Ashley to ensure his permissions are set correctly Identify why you are unable to log in as Ashley (Choose one)