Salesforce Certified Administrator (SP21) ADM-201 Exam Free Dumps

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Salesforce Certified Administrator (SP21) ADM-201 exam free dumps are available here for you to study. The Salesforce Administrator certification is designed for individuals who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities.

Many Salesforce candidates searched the latest ADM-201 exam dumps questions online. Here, you are right place. We provide Salesforce Certified Administrator (SP21) ADM-201 exam dumps for you to practice. Free latest Salesforce certification ADM-201 exam dumps are available below.

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1. Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates.

How should an administrator accomplish the request?

Create a workflow role to update the Event Date Field.

Create an approval process on the Campaign object.

Create a sharing rule so that other agents can view events.

Create a campaign for agents to request event dates.

2. Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.

How Should the Administrator Address this requirement?

Set the Fiscal Year to Custom and the starting month as February.

Set the Fiscal Year to Custom and the duration to 4 quarters.

Set the Fiscal Year to Standard and the starting month as February.

Set the Fiscal Year to Standard and the duration to 12 months.

3. A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on campaign ROI by month and series.

How should the administrator set up the Campaign to simplify reporting?

Add different record types for the monthly event types.

Create individual Campaigns that all have the same name.

Configure campaign Member Statuses to record which event members attended.

Use Campaign Hierarchy where the monthly events roll up to a parent Campaign

4. Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.

How should the administrator recommend automating this business process?

Create a workflow rule with an outbound message.

Set up a scheduled process in Process Builder.

Configure a scheduled flow in flow Builder.

Use a process to update the account when it is edited

5. Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost.

How should an administrator configure this requirement?

Select the requirement checkbox next to the loss reason field on the page layout.

Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.

Check the required checkbox on the Loss Reason field in Object Manger.

Configure a workflow rule to display an error if Loss Reason is blank

6. Support agent at Cloud Kicks are spending too much time finding resources to solve cases.

The agents need a more efficient way to find documentation and similar cases from the Case page layout.

How should an administrator meet this requirement?

Create a custom object to capture popular case resolutions.

Use an interview flow to capture Case details.

Direct users to Global Search to look for similar cases.

Configure Knowledge with articles and data categories.

7. Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.

How should an administrator configure this requirement?

Add a Partner_Discount_c field to the Opportunity

Build separate reseller partner products.

Use a different Opportunity record type.

Create a separate PriceBook for reseller partners.

8. What are two considerations an administrator should keep in mind when working with Salesforce objects? Choose 2 answers

Custom and standard objects have standard fields.

Standard objects are included with Salesforce.

A new standard object can be created.

Only standard objects support master-detail relationships.

9. Cloud kicks intends to protect with backups by using the data by using the data export Service.

Which two considerations should the administrator remember when Scheduling the export? Choose 2 Answers.

Metadata Backups are limited a sandbox refresh intervals.

Data Backups are limited to weekly or monthly intervals.

Data export service should be run from a sandbox.

Metadata backups must be run via a separate process.

10. The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.

What dashboard component will effectively show this number and the proximity to the total goal as a single value?

Table

Stacked Bar

Donut

Gauge

Page 2 of 8

11. The VP of sales at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past.

What should an administrator configure to meet this requirement?

Assignment Rule

Validation Rule

Field-Level Security

Approval Process

12. Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow.

How should the administrator address this issues?

Remove validation rules so that the users are able to process without complete records.

Create a permission set to allow users to bypass the error.

use a fault connector and display a screen with text explaining what went wrong and how to correct it.

Uncheck the end user Flow Errors box in setup.

13. Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals. the administrator configure to help with these issues?

Einstein Activity Capture

Einstein Opportunity Scoring

Einstein Search Personalization Einstein Lead Scoring

14. The administrator at Ursa Major Solar has created a custom report type and built a report for sales operation team. However, none of the user are able to access the report.

Which two options could cause this issue? Choose 2 Answers

The custom report type is in development.

The user’s profile is missing view access.

The org has reached its limit of custom report types.

The report is saved in a private folder

15. New Leads needs to be routed to the correct sales person based on the lead address.

How should the administrator configure this requirement?

Create formula field.

Use lead assignment rules.

Assign with an escalation rule.

Configure a validation rule

16. Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount.

How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes?

Make the field required for all users.

Create to formula field to fill in the field for managers.

Assign the administrator profile to the managers.

Configure a validation rule to meet the criteria.

17. Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal records via a search.

What options should the administrator adjust to fully restrict access?

Record setting and search index

Permissions and tab visibility

App permissions and search terms

Page layouts and field- level security

18. Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.

Which type of the field should an administrator create to accomplish this?

Custom Account Field

Standard Account Field.

Cross Object Formula Field

Master detail relationship Field

19. Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.

Which feature should an administrator configure to meet this requirement?

Case Escalation Rules

Case Dashboard Refreshes

Case Scheduled Report

Case Assignment Rules

20. Dream house realty needs to use consistent picklist values in the category field on accounts and cases, with values respective to record types. Choose 2 options

Multi-select picklist

Dependent picklist

Global picklist

Custom picklist

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21. An administration needs to store the ID of record type of later use in a flow.

Which kind of variable should the administrator use?

Boolean variable

Text variable

ID variable

Record variable

22. The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.

Which two features should the administrator configure? Choose 2 answers

Sales Quotes

Opportunity List View

Forecasting

Opportunity Stages

23. An administrator created a record trigger flow to update contacts.

How should the administrator reference the values of the active record the flow is running on?

Use the {!Contact.Id} global variable.

Use the {!Account.Id} record variable.

Use the $Record global variable.

Use the Get Records element to find the Id.

24. Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.

How should the administrator deliver this requirement?

An autolaunched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes.

An autolaunched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes.

A screen flow on the order page that lets the reps choose the updated account shipping address in all open associated orders

A screen flow on the account page that lets the reps choose the updated account shipping address in all open associated orders

25. Universal Container wants to increase the security of their org by requiring stricker user passwords.

Which two of the following should an administrator configure? Choose 2 answers

Password different then username

Prevent common words

Minimum password length.

Password complexity requirement.

26. Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard.

What are the two reasons this is likely to occur? Choose 2 answers

The report needs to be refreshed.

The dashboard needs to be refreshed.

The current user does not have access to the report folder.

The running dashboard user and viewer have different permissions.

27. An administrator at Universal Container needs an automated way to delete records based on field values.

What automated solution should the administrator use?

Workflow

Process Builder

Flow Builder

Automation Studio

28. Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones. Choose 2 Answers.

Filter the component visibility with User > Profile > name = sales User.

Filter the component visibility with Form Factor = phone

Filter the component visibility with view = Mobile/Tablet.

Filter the component visibility with User > Role > Name = Sales User.

29. At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.

What should the administrator use to deliver this requirement?

Flow Builder

Approval Process

Prebuild Macro.

Formula field

30. AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record.

What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?

Ensure the Market Segment field on the Lead is mapped to right field on Account.

Ensure Account has a field that has the exact same name as the new Lead field.

Write a Validation Rule to ensure the Account has a value in that field.

Write a record-triggered flow to copy the custom field from Lead to Account.

Page 4 of 8

31. AW Computing would like to improve its Case Lightning record page by including:

• A filtered component to display a message in bold font when a case is saved as acritical record type.

• A quick way to update the account status from the case layout.

Which two components should an administrator use to satisfy these requests? Choose 2 Answers

Related List

Related Record

Record details

Rich text

32. An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.

What are two considerations for this configuration? Choose 2 answers

IP address restrictions are set on the profile or globally for the org.

Assign single sign-on to a permission set to allow users to log in when outside the network.

Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.

Restrict U2F Security Keys on the user's profile to enforce login hours.

33. An administrator supporting a global team of salesforce users has been asked to configure company settings. Choose 2 options

Currency Locale

Default Language

Password Policy

34. Cloud Kicks has a custom object named shoe. The administrator has been asked to ensure that when a relationship is created between Account and shoe to prevent orphaned shoe records.

What should the administrator do to complete this requirement?

Create an indirect lookup

Create an encrypted lookup

Create a hierarchical lookup

Create a master-detail lookup.

35. A user at Universal Containers left the company. The administrator needs to create new user for their replacement, but they have assigned all available users licenses.

What should the administrator do to free up users licenses for the new users?

Deactivate the former employees user record.

Delete former employees user record.

Freeze former employees user record.

Change the formers users record to the new user.

36. Northern Trail Outfitters has a custom quick action on Account that creates a new Case.

How should an administrator make the quick action available on the Salesforce mobile app?

Create a custom Lightning App with the action.

Modify compact Case page layout to include the action.

Include the action in the Salesforce Mobile Navigation menu.

Add the Salesforce Mobile and Lightning Experience action to the page layout.

37. How should an administrator support this request?

Use process builder to capture the daily average on each opportunity.

Add Formula Fields to track Stages on each Opportunity.

Run the Opportunity Stage Duration report.

Refresh weekly reporting snapshots for Closed Opportunities.

38. Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.

which feature should an administrator configure to meet this requirement?

Case Scheduled Reports.

Case Dashboard Refreshes.

Case Escalation Rules.

Case Assignment Rules.

39. The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time.

What tool should the administrator use to replace the workflow rules?

Quick Action Flow

Before Save Flow

Scheduled Flow

Screen Flow

40. Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity.

Where Should an administrator update the option in the picklist?

Fields and relationships

Related lookup filters

Record Type

Picklist value sets

Page 5 of 8

41. Cloud Kicks executives have noticed the opportunity Expected revenue Field displays incorrect values.

How Should the administrator correct this?

Update the expected revenue associated with the stage.

Adjust the forecast category associated with the stage.

Modify the closed won value associated with the stage.

Change the probability associated with the stage.

42. The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.

What could cause this issue?

The available for input checkbox was unchecked.

The flow is an inactive version

The field type is unsupported by debugging.

The available for output checkbox was unchecked.

43. The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom Object Relationship from a master detail to a Lookup.

Which Scenario Could prevent the administrator from fulfilling this requirement?

A junction object is required to support the lookup.

The lookup field in all the records contains a value.

The Look-Up field is required for Saving Records.

Roll-Up summary field sexist on the master object.

44. Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.

Which feature should be used to fulfill this requirement?

Einstein Case Routing

Auto-response rule

Case assignment rule

Case escalation rule

45. When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity.

Which two automation tools should an administrator use to accomplish this request? Choose 2 answers

Approval Process

Flow Builder

WorkFlow Rule

Process Builder

46. Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference.

which two things should the administrator do to display the screen flow? Choose 2 answers

Create a tab and add the screen flow to the page.

use a flow element and add the screen flow to the record page.

Add the flow in the utility bar of the console

install an app from the AppExchange

47. The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day.

How should this be configured?

Assignment Rules.

Business Hours.

Case Queues

Escalation Rules

48. An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users.

Which two prompts will happen when one of the users attempts to log in to Data Loader? Choose 2 answers

Users need to connect an authenticator app to their Salesforce account.

Users need to get a security token from a trusted network using Reset My Security Token.

Users need to download and install an authenticator app on their mobile device.

Users need to enter a verification code from email or SMS, whichever has higher priority.

49. The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.

What should an administrator take into consideration when undeleting the field?

The field needs to be re-added to reports.

The field history will remain deleted.

The field needs to be restored from the recycle bin.

The field needs to be re-added to page Layouts.

50. Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.

Which two steps should the administrator configure to meet this requirement? Choose 2 answers

Add a custom master-detail field for shoe designs on the Product object,

Create a custom object for shoe designs.

Use the standard object for designs.

Configure a custom lookup field for shoe designs on the Product object.

Page 6 of 8

51. Which tool should an administrator use to review recent configuration changes made in their org?

Critical Updates

Debug logs

Setup Audit Trail

Field History Tracking

52. The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.

What should an administrator do to accomplish this request?

Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.

Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.

Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.

Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.

53. An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should be restricted from deleting any records.

What should the administrator do to meet this requirement?

Assign the standard System Administrator profile to the analytical user.

Give the user View all access and assign them to the highest role in the role hierarchy.

Create and assign a custom profile with Delete access removed for each object.

Create and assign a permission set that includes Read, Create, and Edit access

54. Which two actions should an administrator perform with Case escalation rules? Choose 2 answers

Re-open the Case.

Send email notifications.

Change the Case Priority.

Re-assign the Case.

55. The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.

How should the screen flow be distributed?

Page Layout

Component Filter

Lightning page

Home page

56. Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads.

What approach should an administrator take to meet this requirement?

Create a separate Lead Lightning App.

Define a record type and assign it to the interns.

Set up Web-to-Lead for the interns' use.

Update the active Lead Assignment Rules.

57. An administrator has reviewed an upcoming critical update.

How should the administrator proceed with activation of the critical update?

Activate the critical update in a sandbox.

Allow the critical update to auto-activate.

Activate the critical update in production.

Allow the critical update to auto-activate in a sandbox.

58. Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.

What should an administrator suggest to meet this request?

Define a new Stage picklist value.

Create a custom field on Opportunity.

Configure Forecasting support.

Make the field editable on page layouts

59. Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals.

What should the administrator and close more deals?

Einstein Lead Scoring

Einstein Search Personalization

Einstein Activity Capture

Einstein Opportunity Scoring

60. The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner.

What should an Administrator add to the dashboard to fulfil the request?

Dashboard Filter

Bucket column

Dashboard component

Combination Chart

Page 7 of 8

61. The Cloud kicks sales manager wants to boost productivity by providing insights at the start of each day.

Which three sales-specific standard Lightning components should administrator add to the homepage to meet this requirement? Choose 3 Answers.

Activities

Path

Assistant

Key Deals

Performance chart.

62. What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist? Choose 2 answers

There will be no data loss with use of a global value set.

Assignment and escalation rules may be affected.

Auto updates will be made to Visualforce references to prevent data loss.

Any list view based on the custom field is deleted.

63. Northern Trail Outfitters wants emails received from customers to generate cases automatically.

How should the administrator ensure that the emails are sent to the correct queue?

Utilize a flow to identify the correct queue and assign the case.

Use a custom email services to set the owner of the case upon creation.

Create an Escalation Rules to send cases to the correct queue.

Configure Email-to-Case so emails are delivered to the correct queue

64. Clod Kicks has the organization wide defaults for Opportunity set to private.

Which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals? Choose 2 answers

Sharing set

Role hierarchy

Profiles

Sharing rules

65. Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.

How should the administrator complete this requirement?

Auto - Response Rules

Validation Rule

Escalation Rule

Assignment Rule

66. The VP of Sales at Cloud Kicks is receiving an error message that prevents them form saving an Opportunity. The administrator attempted the same edit without receiving an error.

How can the administrator validate the error the user is receiving?

Edit the page layout.

View the setup audit trail.

Review the sharing model

67. An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.

What are two considerations for this configuration? Choose 2 answers

IP address restrictions are set on the profile or globally for the org.

Users can change their password to avoid login IP restrictions.

Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.

Single sign-on will allow users to log in from anywhere.

68. Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.

Which three of the standard objects are available to an administrator considering a support use case? Choose 3 answers

Contract

Case

Ticket

Request

Account

69. Cloud Kicks has decided to delete a custom field.

What will happen to the data in the field when it is deleted?

The data in the field is stored for 20 days.

The data is permanently deleted.

The data associated with the field is required.

The data is restorable from the recycle bin.

70. Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.

How should an administrator accomplish this request?

Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.

Build a scheduled report displaying Account with Account revenue that is negative or greater than 100 billion.

Make the Account Revenue field required on the page layout.

Enable the Account Revenue limits in setup, with 0 as minimum and 100 billion as maximum

Page 8 of 8

71. An administrator at Cloud Kicks has a flow in production that is supposed to create new records.

However, no new records are being created.

What could the issue be?

The flow is read only.

The flow is inactive.

The flow URL is deactivated.

The flow trigger is missing.

Comments (59)

Carmen March 7, 2022 Reply

are these w1nt3r2022 questions?
nabil February 8, 2022 Reply

hi ,any new version ?
- dumps February 8, 2022 Reply
  
  Our experts are checking the update.
Test February 4, 2022 Reply

Answer for question 17 should be Related list and not Screen flow
- Carmen March 7, 2022 Reply
  
  Is that w1nter2022 questions?
  - dumps March 8, 2022 Reply
    
    No, our experts are checking the winter 2022 questions.
Mohit Bharadwah January 30, 2022 Reply

Q144 Ans is wrong. It should be ABC
- dumps January 30, 2022 Reply
  
  Thanks for your correction.
N K January 28, 2022 Reply

Hi Admin, can you publish the latest questions (winter)??
- dumps January 28, 2022 Reply
  
  When we released the winter questions, we will publish them online.
Aamena January 8, 2022 Reply

Question 137 Answer is A
- dumps January 10, 2022 Reply
  
  Thanks for your correction.
Aamena January 8, 2022 Reply

Question 134 Answer is A & B
Aamena January 4, 2022 Reply

Question 141 answer is Wrong.
It Should be C
- dumps January 4, 2022 Reply
  
  Thanks for your correction.
Nitasha December 28, 2021 Reply

Answer to Question 16 is wrong. It is A & B.

https://help.salesforce.com/s/articleView?id=sf.brand_your_org_in_lightning_experience.htm&type=5
- dumps December 28, 2021 Reply
  
  Thanks for your correction.
Chris December 21, 2021 Reply

All the questions are beeing change because of winter release or just some of them?
- dumps December 22, 2021 Reply
  
  Our experts are checking them. Any news we will publish on our website.

Salesforce Certified Administrator (SP21) ADM-201 Exam Free Dumps

Salesforce Certified Administrator (SP21) ADM-201 Exam Free Dumps

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