Salesforce Energy and Utilities Cloud Exam Online Dumps

dumps2024-06-11T09:34:31+08:00

Salesforce Energy and Utilities Cloud exam online dumps are resources for those preparing for the Salesforce Energy and Utilities Cloud exam. These Energy and Utilities Cloud exam dumps contain questions and answers representing a wide range of potential questions you might encounter in the exam. By studying these, you can familiarize yourself with the format and content of the exam, which will aid in your preparation and increase your chances of passing. Free Salesforce Energy and Utilities Cloud exam online dumps are available below.

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1. An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.

What two elements need to be defined during the discovery phase of the implementation?

Identify the data sources to generate the customer's new connections reports and dashboards

Define the business stakeholders for the customer's new connections process.

Define the data to be migrated for the customer's connections process

Define the metrics to measure the customer's new connections process.

2. Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees

Which three changes are disrupting the energy and utilities market?

Regulatory and technology changes

Digital first and work-from anywhere in real time

Removing the complexity from the business

Capitalization of the cloud

Customer expectations and values

3. An energy company is looking to track relationships with their electricity and gas business-to-consumer (B2C) subscribers and differentiate them from their business-to-business (B2B) corporate accounts.

Which two functionalities should the energy and utilities consultant use for the customer data model?

Use the Account Contact Relation object

Use the Consumer Account record type

Enable Person Accounts to model consumers.

Use Contacts just for B2B scenarios.

4. Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

Metadata API

Streaming data API

SSO data access

Omnichannel data access

5. When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer's 360-degree view that allows the customer service agents of the company to see the following information in one glance:

• Identify the caller

• Provide answers to questions about billing. consumption, and payments

• Add meter readings

• Manage user complaints.

• Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.

Which two functionalities should the consultant use to achieve this?

Configure the Energy and Utilities Contact Center Console available m the process horary

Configure a custom Salesforce Service Cloud console.

Configure custom OmniScripts and FlexCards to cover the requirements.

Assign the relevant lightning pages to the energy company's service agent user profile

6. A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on business requirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.

Which two approaches can the consultant take to achieve a consensus while building trust?

Focus primarily on the contractor organization's concerns.

Propose compromises between stakeholders that could result in collective positive outcomes.

Demonstrate expertise right away to achieve the fastest stakeholder agreement

Ask probing questions to understand and document the needs of all stakeholders.

7. A customer has recently installed Energy and Utilities Cloud.

Which specific license enables an energy company's partners to access applications via a web portal?

Energy and Utilities Cloud for Digital Experience User

Energy and Utilities Base

Energy and Utilities Base for Digital Experience Partner

Energy and Utilities Base Service

8. An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.

What is the recommended way to design it in Energy and Utilities Cloud?

A picklist attribute can be configured and associated to the base object type.

A picklist attribute can be configured and associated to each product individual^

A Velocity Picklist can be configured and related to Produc12 object

A picklist field can be added to the Prodoct2 object

9. An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.

How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

Create a custom formula m DataRaptor Load.

Create an Apex Class

Create a custom field in the Contract object

Create a custom formula m DataRaptor Extract

10. An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.

How can a consultant achieve this without custom code?

Creating Apex trigger

Adding fields in CPQ configuration

Adding fields in Checkout method

Using Field Mapper

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11. An energy company needs to migrate its legacy data to Energy and Utilities Cloud.

What's the recommended first step to ensure a proper migration process?

Establish a testing and validation process to ensure that the data is accurate and complete

Migrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.

Assess the data m the legacy system to determine what needs to be migrated and what can be left behind

Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model

12. Which three features are included in the Energy and Utilities Cloud Console?

Customer Story

Multiple tabs, such as Overview.Biling. and Usage

Configuration options with significant coding

Rate Comparison

Customer 360 view

Salesforce Energy and Utilities Cloud Exam Online Dumps

Salesforce Energy and Utilities Cloud Exam Online Dumps

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