SAP Certification C_C4H520_02 Exam Study Guides

dumps2022-09-17T01:23:38+08:00

SAP Certification C_C4H520_02 exam study guides are available, which are valuable for you to pass the test on the first attempt. In the real SAP Certified Application Associate C_C4H520_02 exam, there are 80 questions, and you have 180 minutes to write the test. The cut score for the SAP C_C4H520_02 exam is 61%. The test language is English. Free SAP Certification C_C4H520_02 exam study guides are below.

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1. What are some of the main security characteristics of the SAP Field Service Management mobile app? Note: There are 2 correct answers to this question.

Advanced perimeter security

SSL-secured communication

Full backup protection of customer data

OAuth token for login-free access

2. What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

You can use it to select an object from a list.

You can link picker and attachment elements together.

You can link two picker elements together.

You can use it to pick PNG files.

3. As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician’s service call .

Which company setting will you activate within the administration module?

CoresSystems.Mobile.ApprovedEffortsModificationAllowed

CoreSystems.CoresystemsFS

Notifications.Enabled

CoreSystems.CoresystemsFS

Mobile.

PushNotifications.ActivityChanges.En

4. Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?

Decline

Review

Duplicate

Request change

5. You are an administrator responsible for maintaining settings at account and company level .

Which of the following settings do you maintain at company level? Note: There are 2 correct answers to this question.

User groups

Password policy

Screen configurations

Business rules

6. Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service? Note: There are 3 correct answers to this question.

Review company certificates.

Approve technician skills.

Review and close assignments.

Accept an assignment.

7. You want to make an activity available on the service technician's mobile device using the planning board .

Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

Click and release the assignment.

Check the availability of the technician.

Drop the activity onto the technician.

Identify a suitable technician by skills.

8. You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment .

What is missing?

The equipment is reported as Operational.

The equipment has NO previous history.

The equipment does NOT have Moment-Sets.

The equipment does NOT have an external I

9. What can you personalize in the Customer Self-Service portal? Note: There are 3 correct answers to this question.

Landing page

Menu icons

Portal background image

Main and accent colors

Portal logo

10. For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note: There are 2 correct answers to this question.

When you need to send an engineer to the customer

When you need to set up a meeting with the customer

When you need to record a problem for the customer

When you need to plan an appointment at the customer

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11. You want your customers to be able to create service requests from the Customer Self-Service portal .

What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

You must have Moment-Sets defined for equipment.

You must have auto-release of assignments.

You must have equipment records against your account.

You must have business rules configured.

You must have a portal user account.

12. What information is stored in the QR code used in the Customer Self-Service portal?

Customer Self-Service portal URL

Moment-Sets specific short URL

SAP Field Service Management URL

Equipment specific short URL

13. Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

Sophisticated cloud firewall

Outage protection

Hardware redundancy control

SSL-encrypted cloud communication

14. Which of the following is supported in business rules?

Linked list

Stack

Array

Heap

15. How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

You can provide a predefined script for service execution.

You can configure execution checkpoints.

You can trigger actions based on standard system events.

You can improve the link between back office and field.

You can standardize service process flows.

16. What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are 3 correct answers to this question.

Ready to Plan

Planned

Technically Complete

Cancelled

Released

17. For which SAP Field Service Management objects is a bi-directional flow supported when you integrate with SAP Service Cloud? Note: There are 2 correct answers to this question.

Service call

Activity

Time and Material journal

Service contract

18. Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud? Note: There are 2 correct answers to this question.

Set REPORTDATA UI Permission to VISIBL

Set CoreSystems.FeatureFlag.A

Enabled to TRU

Allow browser cookie settings to accept sapbusinessobjects.cloud.

Delete recent browser history and cookies.

19. What can you do using the data loader in the Master Data module? Note: There are 3 correct answers to this question.

Read data records.

Delete data records.

Merge data records.

Create data records.

Overwrite data records.

20. Which SAP Analytics Cloud stories are available to download for SAP Field Service Management? Note: There are 2 correct answers to this question.

Field Service Performance Dashboard

Field Service Smartforms and Feedback

Field Service Capacity Overview

Field Service Checkout Report

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21. How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

You can only reference DTOs via alias.

You can only reference DTOs via variable definition.

T-SQL is supported.

DTOs have version control to support backwards compatibility.

Core SQL is supported.

22. How can a developer update a record in SAP Field Service Management through the API?

Using a REST-based service

Using an RFC-enabled service

Using an OData service

Using a SOAP-based service

23. Which field is mandatory when you create a service call on the SAP Field Service Management mobile app?

Priority

Contact

Business Partner

Equipment

24. Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.

Booking material for a specific service call and defined location

Defining which material the customer needs to purchase before the technician can start the work

Organizing spare parts to be taken to the physical location of the job

Reserving material that has already been used for previous services

SAP Certification C_C4H520_02 Exam Study Guides

SAP Certification C_C4H520_02 Exam Study Guides

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