SAP Certified Application Associate C_FSM_2211 Exam Latest Dumps

dumps2023-10-27T11:31:33+08:00

SAP Certified Application Associate C_FSM_2211 exam basic information can help you understand the test well. There are 80 questions in the real SAP certification C_FSM_2211 exam, and you have 180 minutes to answer all the questions. The cut score for the C_FSM_2211 SAP Field Service Management exam is 70%. The available language is English. We have cracked the latest SAP Certified Application Associate C_FSM_2211 exam dumps, which can make sure you pass the test easily. Free SAP Certification C_FSM_2211 exam dumps are below.

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1. How does the data loader help you prepare and send data to the SAP Field Service Management cloud database? Note: There are 2 correct answers to this question.

You can use it to define and upload new custom data objects.

You can use it to download a template for a selected data object type.

You can use it to upload a formatted and populated data record file.

You can use it to download a list of master data object records.

2. Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

Work time

Quotation

Efforts

Mileage

Expenses

3. For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.

Customer feedback management

Mobile service execution

Workforce management

Ticket and case creation

4. What information is stored in the QR code used in the Customer Self-Service portal?

Customer Self-Service portal URL

Equipment specific short URL

SAP Field Service Management URL

Moment-Sets specific short URL

5. Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

Used to display, hide, sort, and group fields

Can be used for field validation expressions

Can only be defined for mobile screens

Can define color coding

Able to display custom translations

6. What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

Mobile-Self Service

Ticket Routing rules

Service Level Agreement

Automated Scheduling

7. What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?

Time slots

Assignment

Service call

Activity

8. Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.

Text Input, Picker, Series, Attachment

Text Input, Picker, Status, Series

Picker, Status, Series, Number Input

Text Input, Description, Picker, Status

Text Input, Status, Series, Formula

9. Where can service workflow steps be used in SAP Field Service Management?

In customer self-service when submitting a self-service request

In the Web application when planning a service

In the mobile application when executing an activity

In SAP Crowd Service when dispatching a service call

10. Which functionalities does the data sync rule enable for mobile application? Note: There are 2 correct answers to this question.

Controls the information stored in offline mode

Decreases application memory usage

Increases security measures

Stores data in the native device cloud storage

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11. Which key concepts are applied to ensure a secure cloud connection when accessing Field Service management? Note: There are 2 correct answers to this question.

SSL-Encrypted cloud communication

Hardware redundancy control

Outage Protection

Sophisticated Cloud Service Firewall

12. You are an administrator responsible for maintaining settings at account and company level.

Which of the following settings do you maintain at company level? Note: There are 2 correct answers to this question.

Password policy

Screen configurations

Business rules

User groups

13. Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

Import data from external systems.

Manage master data in an ERP system.

Export data for backup and archiving.

Query data for reporting purposes.

Create new data object records.

14. How does SAP Field Service Management ensure reliability and security within the solution? Note: There are 3 correct answers to this question.

Encryption of all data stored in the cloud (AES 256bit)

Allowance of Two-factor Authentication with password and defined hardware

Al-Powered platform to faster customer experience

Knowledge base access for customers and employees via Self-Service Portal

Automated timeout if the application is NOT actively used for a certain time

15. You want your customers to be able to create service requests from the Customer Self-Service portal.

What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

You must have Moment-Sets defined for equipment.

You must have a portal user account.

You must have business rules configured.

You must have equipment records against your account.

You must have auto-release of assignments.

16. How can a developer update a record in SAP Field Service Management through the API?

Using a REST-based service

Using an OData service

Using an RFC-enabled service

Using a SOAP-based service

17. The dispatcher drags and drops a service call onto a technician's schedule on the planning board.

What must happen next to allow the technician to sync and view the assigned service call on the mobile app?

The dispatcher must approve the assignment.

The technician must release the assignment.

The dispatcher must release the assignment.

The technician must approve the assignment.

18. What statements are correct regarding company types? Choose the correct answer.

Usage of ERP Master data in ERP scenario

Reserved material as organization of parts for a particular activity and reservation of stock

Inventory Management can be used in standalone scenarios

Define value mapping for product types

19. What are the components of a trigger in a business rule? Note: There are 3 correct answers to this question.

Execution count

Variables

Action

Conditions

Event

20. Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.

Edit Business Partner

Send as E-Mail

Create Equipment

Create Effort

Add Smartform

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21. What is one of the main use cases for a Smartform?

Generate a list of service team availability.

Capture customer feedback.

Provide a script for service execution

Provide smart progress feedback to the dispatcher.

22. What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.

Create Equipment

Update contacts

Assign Technicians

Approve Efforts

23. You want to retrieve data from the system using the query API. In which format will you receive the response?

Text

XML

HTML

JSON

24. Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.

In-house repair

Contact center

Self-service

Service fulfillment

25. As a technician, you want to record expenses.

Which There are 3 correct answers to this question.

Purchase order

Equipment

Service call

Business partner

Activity

26. Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud? Note: There are 2 correct answers to this question.

Delete recent browser history and cookies.

Allow browser cookie settings to accept sapbusinessobjects.cloud.

Set CoreSystems.FeatureFlag.A

Enabled to TRU

Set REPORTDATA UI Permission to VISIBL

27. Which SAP Analytics Cloud stories are available to d There are 2 correct answers to this question.

Field Service Performance Dashboard

Field Service Checkout Report

Field Service Smartforms and Feedback

Field Service Capacity Overview

28. Which report template can you use to visualize the time, material, and expenses linked to an activity?

Checklist

Service Call

Service Checkout

Time and Material Journal

29. How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees? Choose the correct answer.

By helping Employees learn more about next generation technologies

By giving service technicians the ability to register for upcoming certifications

By adopting your workforce to accommodate for workers shifting perspectives

By giving service technicians the ability to schedule the additional training

30. You are an administrator who needs to activate the Reserved Materials feature in the mobile app.

Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.

Update

Create

Delete

Read

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31. Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.

Defining which material the customer needs to purchase before the technician can start the work

Booking material for a specific service call and defined location

Organizing spare parts to be taken to the physical location of the job

Reserving material that has already been used for previous services

32. What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

Use pre-assembled queries.

Modify an existing query or create a new query.

Import queries.

Use pre-assembled reports.

33. Where can you reference custom fields in a business rule? Note: There are 3 correct answers to this question.

Variables

Object type

Permissions

Conditions

Actions

34. Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.

Administrators can preview report templates.

Users can delete report templates.

The SAP support team can modify report templates.

Users can modify report templates.

35. For which SAP Field Service Management objects is a bi-directional flow supported when you integ with SAP Service Cloud? Note: There are 2 correct answers to this question.

Time and Material journal

Service call

Activity

Service contract

36. How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

Activate permissions.

Enable company settings.

Create custom business rules.

Configure checkout workflow steps.

Adjust cloud account settings.

37. How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

You can only reference DTOs via variable definition.

You can only reference DTOs via alias.

Core SQL is supported.

DTOs have version control to support backwards compatibility.

T-SQL is supported.

38. Which objects can be synchronized and viewed on the mobile app?

Activity, Project, Opportunities

Project, Skills, Service Call

Activity, Service Call, Quotations

Activity, Business Partner, Skills

SAP Certified Application Associate C_FSM_2211 Exam Latest Dumps

SAP Certified Application Associate C_FSM_2211 Exam Latest Dumps

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